Information from A to Z
To ensure that your stay at the Hotel Opera Zurich is as relaxing as possible, you will find some important information in several languages here. Do you have any other questions? If so, do not hesitate to contact us at any time.
Air conditioning unit
All of our rooms are fitted with an individually adjustable air conditioning unit. The “sun” denotes the summer – i.e. the cooling system.
You can travel from the airport to our hotel and back easily and conveniently by taxi, shuttle bus or by taking the direct commuter train from Stadelhofen railway station (S16). Tickets and information are available at reception.
The bar at the Restaurant Opera is open for you every day until 10 p.m.
Bathrobe & slippers
All rooms come with slippers, which are stored in the wardrobe. We will bring dressing gowns up to your room on request.
Our rooms are equipped with pocket-sprung mattresses or modern, box-spring beds. We change the bed linen every other day. Please inform reception if you would like the linen to be changed every day. We are also happy to bring extra pillows of different kinds or extra blankets up to your room. In addition, we will also be happy to make up a “Swiss bed” for you on request.
Our Swiss breakfast buffet, priced at CHF 28.00, is ready for you from 6.15 a.m. until 10.30 a.m. On request, we can serve you breakfast in your room from 6.30 a.m. until noon. In addition, we also serve an à la carte breakfast or an Express Day Starter. On Saturday and Sunday, you can enjoy breakfast until 12 noon.
A computer, complete with printer and Internet access, is freely available for you to use in the hotel lobby. If you would like to copy, fax or scan a document, our reception staff will be happy to assist you.
Coffee & tea selection
The selection of teas and coffees in your room and also in our lobby are available for you free of charge.
Departure / Luggage
On the day of your departure, please vacate your room by 12 noon. Call reception to have your luggage brought down for you. If you are leaving at a later time, you may deposit your luggage at reception. The hotel accepts liability for luggage left in the hotel up to a maximum of CHF 1,000.00.
Doctor / Chemist
Should you need a doctor, please contact reception. You will also find information regarding chemists in the immediate vicinity at reception (manned continuously).
240 volts, 50 hertz adapters are available from reception.
Hospitality and environmental awareness are important principles in our hotel as the environment is very close to our heart. For example, you can decide how often the towels are changed. Place the towels in the bath or shower and we will change them.
Fitness centre Silhouette
As our guest, you receive reduced entry of CHF 20.00 (instead of CHF 30.00) per hour on production of your key card.
Our reception staff are happy to complete the confirmation or online check-in process of your flight for you.
Iron /Ironing board
Please contact reception should you require an iron or an ironing board. There is an iron/ironing board in the wardrobe in several rooms.
Laundry-, sewing- and shoe-polishing service
Please deposit your laundry at reception by 8.45 a.m. at the latest in order to have it back in the evening on the same day. On Sundays and bank holidays, the laundry and cleaning service is closed. For a smart appearance from head to toe, our sewing, laundry and shoe-polishing service is available for you. Contact reception if you wish to use it.
Every room is fitted with a smart phone. Making calls inland or abroad, as well as the use of mobile data on the move or in the hotel, are all available to you free of charge.
Newspapers and PressReader
Would you like to receive a specific newspaper? You can order your newspaper at reception by 10.00 p.m. and we will place an online edition outside the door of your room the following morning (USA newspapers at noon). In addition, you can also read over 6000 newspapers and magazines at www.pressreader.com.
We are a non-smoking hotel. Smoking in your room will incur a charge of the following night’s room rate as the room can no longer be sold.
The Opera public car park is located right next to the hotel (daily flat rate CHF 35.00).
Payment / Currency exchange
You can pay in the currencies most commonly accepted in Switzerland (CHF, EUR, USD, CAD, GBP or JPY) in notes or with your credit card (Visa, American Express, Eurocard, Diners, Maestro, Union Pay or JCB). You can change travellers’ cheques at the bank nearby. In addition, you will find a cash dispenser in the immediate vicinity heading towards Stadelhofen.
Your pet is also very welcome. We charge a supplement of CHF 20.00 for each four-legged friend. We kindly ask you to leave your pet in your room when you visit our restaurant.
You will find the “Opernhaus” tram and bus station just a few steps from the hotel. The local municipal line station Stadelhofen is a further two minutes away, where there is a train connection to the international airport in Zurich ZRH (S16). You can buy tickets at reception.
Our kitchen and serving staff look forward to your visit. We will serve you hot meals all day, every day from 11.30 a.m. until 10.00 p.m. The Restaurant Opera is situated across the road.
Order your meals to be sent directly to your room (11.30 a.m. – 10.00 p.m.). You will find the selection of food available on the room service menu in your room. Dial 999 to place your orders.
Deposit your valuables in the safe in your room. Provided they are kept in the locked room safe, valuables and jewellery are insured against burglary up to a maximum value of CHF 5,000.00.
All rooms are fitted with a telephone. The costs will be charged directly to your bill. Please dial “0” for a direct outside line. When calling from room to room, dial the relevant room number. You can reach reception by dialling the internal number 999. In cases of emergency, please dial the number 111.
Forgotten your toothbrush? No problem! A number of toiletries are kept on hand for you at reception (toothbrushes, toothpaste, disposable razors, etc.).
“THE VIEW” roof terrace
Enjoy the roof terrace – “THE VIEW” – and the view over the lake and the city! Accessible every day during dry weather from 8.00 a.m. until 8.00 p.m. in our partner hotel, Small Luxury Hotel Ambassador à l’Opéra, just across the road.
Wake-up call service
Please inform reception of your desired wake-up time with your room number.